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Terms and Conditions

We protect the integrity of each player, parent, or coach who uses our programs. Terms and Conditions apply to any training program offered by Coach Enzo. By scheduling any session, you are agreeing to the terms and conditions on this webpage.

Player Expectations:

  • I agree to be a positive player who is coachable

  • I agree to bring my journal to EVERY session to document my progress

  • I agree to work hard in every session, I’m here to develop and reach my goals as a player

  • I agree to be accountable to Coach Enzo's program and not make excuses

  • I agree to bring a full water jug and proper attire to each session (practice jersey)

  • I agree to fill out my monthly and quarterly reports (so I can track my progress as a player)

  • I agree to put in the work needed to become a better player. My results are my responsibility.

  • I agree to fill out my weekly “game evaluations” so Coach Enzo and I have a deep understanding of my performances throughout the season

Parent Expectations:

  • I agree to bring my child to our scheduled weekly session 15 minutes early to warm up and stretch

  • I agree that during my child's practices and games, I will support them but NOT coach them.

Rainout Policy:

If the fields are too wet or if there is significant rain during the morning or evening of our scheduled session, the session may be moved or rescheduled upon Coach Enzo's decision. Coach Enzo will check to ensure the field is safe before every session.

Weather-related changes will be communicated by 2:00 PM the day of the session.

1. If the Strawberry Creek Court playing area is deemed not playable the training will be moved to Richmond MLK Turf Field (1221 Virginia Street, Richmond, CA). Turf Fields were created for playing in rainy weather conditions so they will not risk of being closed by the city.


2. Video practice online through a link sent. The video session will start at 6:00 p.m. 


Coaching Philosophy:

My priority is to ensure that players develop and grow their technical skills and understanding of the game, individually and collectively. Winning is important: it is motivating and brings a morale boost to the group. However, it is not our primary emphasis.


PLAYING STYLE – Players will be taught an attacking-minded style of play. This style will rely on hard work, good technical ability, bravery, physical fitness, and each player’s creativity. 


PLAYING TIME – This is a competitive program for serious players. Playing time will not be equal for every player and will vary from game to game, depending on attendance, performance, effort, and attitude at practices and games.


POSITIONS – Positions will be rotated, but not always, from game to game. Regardless of the game position assigned, the selected player will be expected to do their best and show respect towards their teammates and their coach. 


Anyone can be selected to contribute to the goalkeeper position if our designated goalkeeper is unavailable. Parents are expected to support the coach’s decision. A goalkeeper should have the ability to be an asset with their feet in the game.

Players are expected to participate in every team event (practices, games, scrimmages, bonding events, etc.). Please mark availability in the app. Communicating an absence is required and should be done as early as possible, so the coach can appropriately adjust session plans for practices and reach out to guest players for games.

If a player is late to the session they will forfeit that practice time. There will be no make-up session or "session rollover" into the following term/ year.​​

Behavior Protocol:

If behavior issues arise during any one practice or game, my policy is:

1st Offense: Talk to the player

2nd Offense: sit the player out for a few minutes
3rd Offense: contact the parent

No Conflict commitment:

Players selected for the Elite Teams Program and who have accepted their spot on the roster, commit to prioritize the Playmaker Lab Futsal team's events over any other futsal events (except for the National Team). Players are not allowed to play on other futsal teams in the same competition as Playmaker Lab's teams.

Game Day:

Players are expected to show up 45 minutes prior to game time; team warm-ups will begin at that time. Availability should be updated no later than Wednesday evening for weekend games. Please do not use the “maybe” option as that is not helpful in figuring out numbers. After every game (unless I have to quickly run to another game), I will be holding a post-game talk with the players. This post-game talk is for players and coaches only. Players are welcome to share the post-game talk content with parents/guardians afterward. 


Playing Area: 

Only players and coaches are allowed in the playing area at any time. No walking across the field/court during or after the event. View practices away from players’ personal items and coaches’ equipment area. View games from the sideline opposite to team bench. Standing next to or behind goals is not permitted.

Health Results & Medical Disclaimer:

Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results, and we do not offer any legal, medical, tax, or other professional advice. All the material within and related sites is provided for information purposes only and is not meant as personal medical advice.

Players should consult the appropriate health professional on any matter related to their health, injury, pain, fitness, well-being, etc. No action should be taken solely based on the information emailed by Playmaker Lab or on and related sites. The publisher is not a licensed medical care provider is not engaging in the practice of medicine or any other healthcare profession and is not entering into any kind of practitioner/patient or practitioner/client relationship with its readers. The publisher is not responsible for errors or omissions.


Hours of Operation:

Playmaker Lab's office is open:

Monday - Friday from 8 a.m. - 5 p.m. PST.

We close for all government-observed holidays. These policies and procedures apply to all Playmaker Lab products sold on this site or any other site owned by Playmaker Lab (programs in our training library or any affiliate offer). Our customer support is available to help anytime with questions or account information at:

Refund Policy:

The Playmaker Lab Payment and Refund policy is in place to protect our integrity, as well as the moral and hard-working athletes in our program. 


We have a no-refund/credit or makeup policy in place to protect the integrity of our company and our customers. 

This includes but is not limited to all in-person training camps/clinics and programs, all physical products, digital training programs, online coaching, and leagues.


Under no circumstance do we offer refunds/credits within the program. If you cannot agree to the terms and conditions, our programs will not be suitable for your child.  

Playmaker Lab customers are serious about developing in soccer and futsal, period. 


If you have any customer support questions before purchasing a program, we are always here to help.

Excessive refund requests will be blacklisted from our community and not be accepted.

If you are a committed parent purchasing one of our products - you agree to our terms on this website.

We stand firm in our policy because of the results each program has proven with players worldwide. 


Cancellation Policy:

For certain programs with subscription payments, we have a 30-day cancellation policy. In order to cancel your subscription payment/ our agreement from automatically renewing you must give at least 30 days written notice prior to your next payment date to cancel your subscription. Failure to do so in this exact time frame will result in payment automatically renewing.

Payment Policy:

By signing our Regular Training Agreement, you agree with the contract that you can commit to the entire training period. You have the option of paying in full or in installments with our automated system that charges your credit/ debit card every 30 days. If your credit card fails, our system will prompt you to replace your card within a 24-hour period. If a new card is not registered within 48 hours, there will be a late payment fee of $30 per day.

Program alterations:

Coach Enzo reserves the right to make changes to any of the programs at any time under his discretion.


Coach Enzo and anyone working for him is not liable for any injury, harm, or illness to you or your child. You understand the risk involved and do not hold us responsible in any way shape or form. 

Media Release:

You are granting permission to Playmaker Lab, hereinafter known as the “Media” to use your child's image (photographs and/or video) for use in Media publications such as any social media platform or instructional videos. 

You are waiving any right to inspect or approve the finished photographs or electronic matter that may be used in conjunction with them now or in the future, whether that use is known to me or unknown, and you waive any right to royalties or other compensation arising from or related to the use of the image. 

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